We had a very sick patient who spoke very little English. He presented to the emergency department acutely short of breath with oxygen saturations in the 70's (a.k.a badness). He needed a chest tube but we couldn't get a proper consent since we couldn't explain to him what we were going to do. We also didn't know his resuscitation status. No next of kin. Fingertips blue, lips blue, respirations labored, shallow and >30 per min. Not good.
The hospital is small, as is the town. There is no translation service on site. I asked one of the nurses what I could to do help and was handed the phone book, "Start calling restaurants to see if anyone speaks his language".
So I did. The waitress answered the phone, I explained the situation and asked if they had any staff that spoke Vietnamese. The receiver was placed down and I could hear muffled voices:
There is an emergency at the hospital....Vietnamese...they'll pay for a cab...yeah...but I'm working...no no go then...OK.
Then a man's voice into the phone, "I am on my way".
Soon after our improvised translator approached the desk, within minutes the anesthetist was explaining to our patient what was going on, what needed to be done, and what the risks and benefits were. The chest tube was inserted, his fingertips became skin colored again and he stopped using his entire body to breathe. Today I walked by and saw him sitting up in bed tackling a plateful of peas.
Little hospital medicine: where we make pediatric armboards from tongue depressors and find medical translators in restaurant kitchens.
The hospital is small, as is the town. There is no translation service on site. I asked one of the nurses what I could to do help and was handed the phone book, "Start calling restaurants to see if anyone speaks his language".
So I did. The waitress answered the phone, I explained the situation and asked if they had any staff that spoke Vietnamese. The receiver was placed down and I could hear muffled voices:
There is an emergency at the hospital....Vietnamese...they'll pay for a cab...yeah...but I'm working...no no go then...OK.
Then a man's voice into the phone, "I am on my way".
Soon after our improvised translator approached the desk, within minutes the anesthetist was explaining to our patient what was going on, what needed to be done, and what the risks and benefits were. The chest tube was inserted, his fingertips became skin colored again and he stopped using his entire body to breathe. Today I walked by and saw him sitting up in bed tackling a plateful of peas.
Little hospital medicine: where we make pediatric armboards from tongue depressors and find medical translators in restaurant kitchens.